Privacy Policy

Last updated: August 2026

The Considered Room respects your privacy and is committed to handling personal information responsibly, transparently and securely.

This Privacy Policy explains how The Considered Room ("we", "us" or "our") collects, uses, stores and discloses personal information when you visit our website, purchase an artwork, subscribe to our mailing list, participate in an exhibition, submit an enquiry or otherwise interact with us.

We aim to manage personal information consistently with the principles contained in the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), where applicable.

1. PERSONAL INFORMATION WE COLLECT

Personal information is information or an opinion about an identified individual, or an individual who is reasonably identifiable.

Depending on how you interact with The Considered Room, we may collect information including:

  • your name;

  • email address;

  • telephone number;

  • billing and delivery address;

  • information relating to an artwork purchase or enquiry;

  • payment and transaction information;

  • correspondence and communications with us;

  • mailing list preferences;

  • information provided when participating as an artist, including artist biographies, photographs, contact details, artwork information and payment details; and

  • information collected through our website, including browser, device, website usage and cookie information.

We only collect information that is reasonably necessary for our business activities.

2. HOW WE COLLECT PERSONAL INFORMATION

We generally collect personal information directly from you when you:

  • visit or use our website;

  • purchase or enquire about an artwork;

  • subscribe to our mailing list;

  • contact us by email, social media, telephone or through our website;

  • submit an artist application, onboarding form or exhibition information;

  • participate in an exhibition or collaboration;

  • enter a promotion or event; or

  • otherwise communicate or engage with The Considered Room.

We may also receive limited personal information through third-party service providers used to operate our website, process payments, arrange shipping, manage communications or provide other business services.

3. WHY WE COLLECT AND USE PERSONAL INFORMATION

We may collect, hold and use personal information to:

  • process and fulfil artwork purchases;

  • arrange delivery, collection and return of artworks;

  • communicate with collectors, customers and artists;

  • respond to enquiries;

  • administer exhibitions, artist participation and collaborations;

  • process payments to participating artists;

  • maintain records relating to sales and transactions;

  • operate and improve our website and services;

  • send exhibition announcements, new artwork releases, invitations and other marketing communications where you have consented or where otherwise permitted;

  • prevent fraud and maintain the security of our website and transactions; and

  • comply with legal, accounting and regulatory obligations.

We will not sell or rent your personal information to third parties.

4. ARTISTS

If you participate in an exhibition or other project with The Considered Room, we may collect additional information required to administer your participation.

Certain information you provide, such as your artist name, biography, photograph, artwork details and links to your website or social media, may be published on The Considered Room website, social media channels, exhibition material and marketing communications.

Private contact, banking and payment information will not be publicly displayed.

5. MARKETING COMMUNICATIONS

If you subscribe to our mailing list or otherwise consent to receiving marketing communications, we may send you information about exhibitions, new artwork, artist releases, events and other news from The Considered Room.

You may unsubscribe at any time using the unsubscribe link contained in our marketing emails or by contacting us.

Transactional communications relating to an order, enquiry or artist participation are separate from marketing communications and may still be sent where necessary.

6. COOKIES AND WEBSITE INFORMATION

Our website may use cookies and similar technologies to help the website operate, understand how visitors use the website and improve the browsing experience.

Cookies may collect information such as your browser type, device information, pages viewed and general website activity.

You can usually manage or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of parts of the website.

Third-party services integrated with our website may also use cookies or similar technologies in accordance with their own privacy policies.

7. PAYMENTS

Payments made through The Considered Room website may be processed by third-party payment providers.

We do not generally receive or store your complete credit or debit card details. Payment information is processed by the relevant payment provider in accordance with its own privacy and security practices.

8. DISCLOSURE TO THIRD PARTIES

We may disclose personal information where reasonably necessary to operate The Considered Room, including to:

  • website hosting and e-commerce providers;

  • payment processors;

  • email and marketing platforms;

  • couriers, postal services and delivery providers;

  • IT, cloud storage and technology providers;

  • accountants, professional advisers and other business service providers; and

  • government authorities or other parties where required or authorised by law.

We only disclose information that is reasonably necessary for the relevant service or purpose.

Some third-party providers may store or process information outside Australia. The countries in which information is processed may vary depending on the service providers we use and their infrastructure.

9. SECURITY OF PERSONAL INFORMATION

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.

However, no method of transmitting or storing information electronically is completely secure, and we cannot guarantee the absolute security of information transmitted through the internet.

Where personal information is no longer required for a legitimate business or legal purpose, we will take reasonable steps to securely destroy or de-identify it.

10. ACCESS AND CORRECTION

You may request access to personal information we hold about you or ask us to correct information that is inaccurate, incomplete or out of date.

To make a request, please contact us using the details below.

We may need to verify your identity before providing access to personal information. In some circumstances, access may be limited or refused where permitted by law.

11. THIRD-PARTY WEBSITES

Our website or social media channels may contain links to websites operated by third parties.

The Considered Room is not responsible for the privacy practices or content of third-party websites. We recommend reviewing the privacy policy of any third-party website before providing personal information.

12. PRIVACY COMPLAINTS

If you have a concern or complaint about how we have handled your personal information, please contact us using the details below.

We will consider your complaint and aim to respond within a reasonable period.

If your concern relates to rights under the Privacy Act and you are not satisfied with our response, you may be entitled to contact the Office of the Australian Information Commissioner (OAIC).

Information about privacy rights and complaints is available from the OAIC website.

13. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our business practices, technology, service providers or legal obligations.

The current version will be published on The Considered Room website, and the "Last updated" date will be amended accordingly.

14. CONTACT US

For questions, requests or complaints regarding privacy, please contact:

The Considered Room

Email: theconsideredroom@gmail.com

Website: www.theconsideredroom.com.au